Its good service
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 19, 2018
Just started so cabby give a 5 bit no problem so far…great temporary alternative
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 15, 2018
New customer, no problems thus far
Response: Thank you so much for your great review. Published on July 15, 2018
Todo bien Solo que es demasiado por día lo q. E están cobrando de luz Me gusta la facilidad de hacer los pagos y la rapidez con q toman las llamadas
Has glitches with pay portal but eventually got paid..
Response: Thank you Eric for the feedback it's greatly appreciated. We do apologize for the inconvenience, happy it worked out & went through! We'll get that straighten out! Published on July 10, 2018
Deferred payment plan helots a lot,Thabk you
Response: Thank you Darlene for the review, Happy we can assist you(: Published on July 10, 2018
Por el momento bien
Response: Gracias Mirna por su comentario(: Published on July 10, 2018
Very pleased with service
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on July 02, 2018
I like your payment method and the service is good. I find the kilowatts high. I think you all (power companies) charged from previous billing and or tempature. An empty house during the day should not be using that much power. I will look into better option. [email protected]
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 25, 2018
It’s easy to make payments however, it’s increasingly getting more and more expensive I’ve noticed
Response: Thank you Sandy on taking the time on providing your feedback. With temperatures increasing you could see an increase in your usage as we are no longer in the mild temperature range. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.We just launched this ability another way on receiving a discount by signing up for auto-pay you'll receive a 0.33 daily credit. Payless Power bills you based on your usage as reported by your meter. All companies would show this same usage. We can show you how to check your meter reads and see your usage in 15 minute intervals. This will show you when the power is being used in your home. Call us at 888-963-9363 for more details. Published on June 25, 2018