Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
The account portion of my service is awesome. The constant power outages and flickering is very NOT awesome!
Response: Mr. Martin- To recap you are stating that you experience frequent power outages and flickering. This is very serious and should be addressed immediately. As your Retail Electric Provider , Payless Power would not be involved in any repair issues. You should either contact an electrician if you own your residence or your landlord / property manager if you lease. You can also contact Oncor (888.313.6862) if you feel that objects are touching your power lines or if a lightning strike hit a power pole etc. Oncor is responsible for any issue up to the meter. If there is an electrical issue inside the home an electrician would need to inspect the home. Due to safety concerns, please refrain from attempting to repair electrical issues in your home unless you are a licensed electrician. Published on March 27, 2023
Why would you charge me any fee for keeping money in my account.
Response: Hello- You have asked why Payless Power charges a $4.95 minimum payment fee. This is a valid question and the answer is that we have found that we are better able to reduce costs and offer more competitive rates by encouraging customers to make fewer/larger payments instead of smaller/ more frequent payments. This reduces contact traffic to our Customer Care department and increases customer satisfaction as customers who are able to go longer in between payments are generally more satisfied. In addition to making a payment of at least $75, you can also avoid this fee and still make smaller payments by enrolling in autopay. Please log on to your My Account Portal if you would like to enroll in this option. Published on February 21, 2023
New to service I hoping for good results verses last company
Response: Hi Mechia, We look forward to having you as a new customer and hope you're satisfied with the service! Published on January 30, 2023
I never received a email or text saying my balance was low and risking lights off so I woke up today to no electricity. I guess I’ll see how long it takes for me to have it back.
Response: Ms Ivey- Your comments state that you did not receive a text advising you to below on funds and you were disconnected . This is clearly a big deal and we will need and we understand why you would be concerned. Our records however show that the account was created the day you sent the message. Please note that we do not send our disconnections until 12:00 Noon daily and did not issue such a request on your account . It is possible that you lost power with your previous power or that there was an outage in your area. A supervisor will call you today to get some more information . 888 963 9363. Published on December 12, 2022
No lo sé creo que antes pagaba menos pero no está Yam mal
Want let me login into my account
Response: Hello- We apologize for the inconvenient please call in at 888-963-9363 and a representative will further assist you on logging in. Published on November 01, 2022
Convenient service
Response: Thank you so much for rating Payless Power! Published on October 18, 2022
The process was very easy and I was able to get access quickly
Response: Glad we can make your experience easy as possible! Published on September 28, 2022
Easy and fast and always able to pay in less then 5 min
Response: Glad we can make your payment method easy ass possible! Published on September 01, 2022
People shouldn’t be charged if they can’t pay a minimum of $150.00. That’s just ridiculous for a person who don’t have that kinda money.
Response: Ms Primus- Your comments state that that people should not be charged for not being able to pay $150. That is understandable and that’s whey we have multiple plans that approach they minimum payment fee differently. You can also avoid the fee and make payments as small as $40 by enrolling in autopay . Call us at 888 963 9363 for more information or sign up for and manage autopay on your My Account portal. Published on August 29, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
