Texas electricity customers that live in a deregulated energy market have the ability to choose a retail electricity company like Payless Power to ensure that they are enrolled in the best energy plans and have the lowest electricity rates. However, the state of Texas still determines which Transmission and Delivery Service Provider (TDSP) actually delivers electricity to your home depending on what area you live in. Texas utility companies are responsible for transmitting, connecting and disconnecting electricity, owning and maintaining power lines, reading energy meters, and addressing power outages. Learn more information about Sharyland Utilities, a Texas utility company that previously transmitted and delivered energy among other services to energy customers in several regions across the state before transferring all of its customers to Oncor Electric Delivery in 2017.
About Sharyland Utilities
Sharyland Utilities, which is headquartered in Dallas, Texas, transitioned all 50,000 of their electricity customers to Oncor Electric Delivery when it was acquired from Hunt Utility Services in 2017. This huge transition impacted the Texas cities of Midland, Big Spring, Stanton, Brady, Celeste, McAllen, and Greenville, whose distribution services are now managed by Oncor Electric Delivery. Moving to Oncor ultimately offered previous Sharyland Utilities customers more competitive rates, which they didn’t benefit from when under the Hunt Family’s management. While Sharyland Utilities no longer acts within the retail electricity distribution market, it still serves as a transmission entity.
Outage Information for Previous Sharyland Utilities Customers
Since Sharyland Utilities no longer manages electricity distribution, previous customers of Sharyland Utilities should contact Oncor Electric Delivery for power outages, damaged power lines and other electric emergencies. When contacting Oncor for these matters, please adhere to the following protocols:
- To report a downed power line or a power outage call 1-888-313-4747.
- View a live outage map on Oncor Electric Delivery’s website.
Save Money with a Retail Electricity Provider in the Previous Sharyland Utilities Service Area!
Texas energy customers rely on utility companies and retail energy providers to power their homes at a low rate and provide excellent customer service every day. Previous Sharyland Utilities customers should please remember to contact Oncor Electric Delivery or your local utility company, not Sharyland Utilities or your retail energy company, if you need to report a power outage caused by severe weather, broken poles, downed power lines, or any other urgent issues. While the state of Texas determines if Sharyland Utilities, Oncor Electric, or another utility company delivers electricity to your service area, customers in deregulated areas still have the ability to choose between a variety of energy companies to find the best energy plan and customer service, as well as the lowest energy rate possible for your home. Previous Sharyland Utilities customers should take advantage of Texas’ deregulated energy markets and save on your monthly energy bill today!