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En Español (866) 963-9353
PO Box 975428
Dallas, TX 75397-5428

Oncor Electric Delivery

Oncor Electric Delivery

Energy customers in Texas’ deregulated energy market have the ability to choose a retail electricity provider like Payless Power to ensure that they are enrolled in the best energy plans and have the lowest electricity rates. However, the state still determines which Transmission and Delivery Service Provider (TDSP) actually delivers electricity to your home depending on what area you live in. Texas utility companies are responsible for transmitting, connecting and disconnecting electricity, owning and maintaining power lines, reading energy meters, and addressing power outages. Learn more information about Oncor Electric Delivery, a Texas utility company that transmits and delivers energy among other services to energy customers in several regions across the state.

About Oncor Electric Delivery

Oncor Electric Delivery is the largest Transmission and Distribution Service Provider (TDSP) in Texas and has provided energy to over 10 million customers in over 400 Texas communities from their Dallas headquarters since 2001. This massive utility company maintains over 130,000 miles of electrical distribution lines in the state of Texas. Some of the major Texas cities that Oncor Electric Delivery services are Dallas, Fort Worth, Odessa, Killeen, Waco, Tyler and Wichita Falls. In 2018, all 54,000 Sharyland Utilities customers were transitioned to Oncor to get more advantageous Oncor electricity rates, expanding the Oncor Service Area to Midland, Big Spring, Stanton, Brady, Celeste, McAllen, and Greenville.

Oncor Electric Delivery Outage Information

If Oncor Electric Delivery is your local utility provider and you have any energy emergencies to report such as power outages or damaged power lines, please adhere to the following protocols:

Save Money with a Retail Electricity Provider in Oncor Electric Delivery’s Service Area!

Texas energy customers rely on utility companies and retail energy providers to power their homes at a low rate and provide excellent customer service every day. Please remember to contact Oncor Electric Delivery or your local utility company, not your retail energy provider, if you need to report a power outage caused by severe weather, broken poles, downed power lines, or any other urgent issues. While the state determines if Oncor Electric Delivery or another utility provider services your region, customers in deregulated areas still have the power to choose between a variety of energy companies to find the best energy plan and customer services, as well as the lowest energy rate possible for your home. Take advantage of Texas’ deregulated energy markets and save on your monthly energy bill today!

What our customers are saying

See why our power customers say we're the best electricity provider in Texas!

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney