Texas electricity customers that live in a deregulated energy market have the ability to choose a retail electricity provider like Payless Power to ensure that they are enrolled in the best electricity plans and have the lowest electric rates. However, the state still determines which Transmission and Delivery Service Provider (TDSP) actually delivers electricity to your home depending on what area you live in. Texas utility companies are responsible for transmitting, connecting and disconnecting electricity, owning and maintaining power lines, reading electric meters, and addressing power outages. Learn more information about CenterPoint Energy, a Texas utility company that transmits and delivers energy among other services to electricity customers in the greater Houston area.
About CenterPoint Energy
CenterPoint Energy, a Fortune 500 utility company, can trace its Texas roots all the way back to 1882. CenterPoint Energy is headquartered in Houston and delivers electricity and natural gas and maintains electrical infrastructure to over 5 million customers in the surrounding Houston Metro area. Outside of Texas’ deregulated electricity markets, CenterPoint Energy also provides natural gas to over 4.5 million customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio and Oklahoma.
CenterPoint Energy Outage Information
If CenterPoint Energy is your local utility provider and you have any electric emergencies to report such as power outages or damaged power lines, please adhere to the following protocols:
- Immediately report a power outage by calling 1-713-207-2222 or 1-800-332-7143.
- Check the status of any outages on CenterPoint Energy’s website.
- Sign up for CenterPoint Energy’s Power Alert Service® which will notify you, friends and family of the power outage, the restoration progress of the outage and when the electricity comes back on. Power Alert Service® allows you to send alerts to up to five text, five emails and five phone numbers to each electric account you manage.
Save Money with a Retail Electricity Provider in CenterPoint Energy’s Service Area!
Electricity customers in the state of Texas rely on both utility companies and retail electric providers to power their homes at an affordable rate and provide excellent customer service every day. Please remember to contact CenterPoint Energy or your local utility company, not your retail electricity provider, if you need to report a power outage caused by severe weather, broken poles, downed power lines, or any other urgent issues. While the state determines if CenterPoint Energy or another utility company services your area, customers that live in deregulated energy markets still have the power to choose between a variety of electricity companies to find the best energy plan and customer services, as well as the lowest electric rate possible for your home. Take advantage of Texas’ deregulated electricity markets and save on your monthly electricity bill today!