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PO Box 975428
Dallas, TX 75397-5428

CenterPoint Energy

CenterPoint Energy

Texas electricity customers that live in a deregulated energy market have the ability to choose a retail electricity provider like Payless Power to ensure that they are enrolled in the best electricity plans and have the lowest electric rates. However, the state still determines which Transmission and Delivery Service Provider (TDSP) actually delivers electricity to your home depending on what area you live in. Texas utility companies are responsible for transmitting, connecting and disconnecting electricity, owning and maintaining power lines, reading electric meters, and addressing power outages. Learn more information about CenterPoint Energy, a Texas utility company that transmits and delivers energy among other services to electricity customers in the greater Houston area.

About CenterPoint Energy

CenterPoint Energy, a Fortune 500 utility company, can trace its Texas roots all the way back to 1882. CenterPoint Energy is headquartered in Houston and delivers electricity and natural gas and maintains electrical infrastructure to over 5 million customers in the surrounding Houston Metro area. Outside of Texas’ deregulated electricity markets, CenterPoint Energy also provides natural gas to over 4.5 million customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio and Oklahoma.

CenterPoint Energy Outage Information

If CenterPoint Energy is your local utility provider and you have any electric emergencies to report such as power outages or damaged power lines, please adhere to the following protocols:


Save Money with a Retail Electricity Provider in CenterPoint Energy’s Service Area!

Electricity customers in the state of Texas rely on both utility companies and retail electric providers to power their homes at an affordable rate and provide excellent customer service every day. Please remember to contact CenterPoint Energy or your local utility company, not your retail electricity provider, if you need to report a power outage caused by severe weather, broken poles, downed power lines, or any other urgent issues. While the state determines if CenterPoint Energy or another utility company services your area, customers that live in deregulated energy markets still have the power to choose between a variety of electricity companies to find the best energy plan and customer services, as well as the lowest electric rate possible for your home. Take advantage of Texas’ deregulated electricity markets and save on your monthly electricity bill today!

What our customers are saying

See why our power customers say we're the best electricity provider in Texas!

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney