En Español (866) 963-9353
PO Box 975428
Dallas, TX 75397-5428

Inside Sales Representative

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Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Job Description

The Inside Sales Representative is primarily responsible for handling inbound calls from prospective clients, effectively presenting our service, and enrolling customers to ensure metric sales requirements are met. The Inside Sales Representative must meet the minimum sales requirements.

This position is remote with periods of time in the office when needed for performance reviews or other meetings.  We are looking for Dallas/Fort Worth metro are applicants only.

Sales Minimum Requirements and Responsibilities

  • Required to enroll 55% of the calls taken.
  • 32% QC (sent) to calls taken.
  • 31% SDC to calls taken.
  • Adherence to assigned Schedule (Breaks, Lunches).
  • Must score 95% on the quality assurance score.
  • Avoiding excessive unavailable time.
  • Other duties as may be assigned.

Qualifications

The requirements listed below represent the knowledge, skill, and/or ability required, and it’s not exhaustive.

  • Computer Proficiency: the ability to easily toggle between systems and navigate through the Internet.
  • Proficient with Microsoft Office (Excel, Word, and Outlook).
  • Must be consistent, dependable, and accurate in carrying out responsibilities to a successful conclusion in the absence of detailed instructions; strong independent decision-making skills required.
  • Fluent in English, both verbally and written.
  • Must have excellent professional verbal and written communication skills.
  • Must have a thorough understanding of Customer Care and Sales metrics and systems.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Extensive knowledge of our service.
  • Ability to anticipate customers’ needs.
  • Ability to make recommendations to customers.
  • Six months of Payless Power experience or related external sales experience.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information.
  • Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills- Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
  • Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds professionally to questions.
  • Written Communication- Writes clearly and informatively; Able to read and interpret written information.
  • Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
  • Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Judgment- Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
  • Professionalism- Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
  • Quantity- Completes work in a timely manner.
  • Attendance/Punctuality- Being at work and on time is an essential function of this position.
  • Dependability- Follows instructions, responds to management direction, takes responsibility for own actions, and Keeps commitments.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • The employee is occasionally required to stoop, kneel, and crouch.
  • This role routinely uses standard office equipment while performing the essential functions of this job.
  • The noise level in the work environment is usually low to moderate.

The above is intended to describe the general content and requirements for this job’s performance. It is not construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Benefits & Perks for Full Time Employees

Medical, Dental, Vision, & Life Insurance

401(k) with Employer Matching

Profit Sharing & Bonus Potential

Employer Contribution to HSA Account

Paid Time Off

Short-term & 
Long-term disability

... and more!

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Payless Power Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, recall, transfer, leaves of absence, compensation, and training.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, we can save you money with pay-as-you-go electricity! Where do we provide Texas electricity? We service customers with no-deposit electricity in more than 400 deregulated communities in Texas.

We work with principal utilities throughout the state of Texas to provide prepaid electricity. The utilities are: Oncor in the Dallas/Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

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Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

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I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

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Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

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