Account Resolution Representative

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Apply Now

Join Our Growing Team
We Need Experienced Customer Service Professionals!

Ready to power up your career? We want your skills to shine at Payless Power!

Join us as an Account Resolution Representative and let your customer service expertise take center stage!

Start Date: Monday, December 9
Shift: 9 AM to 5 PM, Monday through Friday.
Pay Rate: $18/hour

Your Responsibilities Will Include:

Acting as the main point of contact for customer inquiries via phone, email, and live chat.
Demonstrating superior problem-solving skills to resolve issues swiftly.
Proactively improving service quality by staying informed on company policies.
Embracing a solution-focused attitude in every interaction.
Maintaining detailed records of customer engagements while collaborating with your team.

Position Requirements

To succeed in this role, candidates should have:

At least 1 year of experience in resolving customer concerns.
Experience in inbound/outbound call centers is a plus.
Proficiency in Microsoft Office Suite and multi-tasking capabilities.
Exceptional verbal and written English skills; bilingual in Spanish is advantageous.

NOTE: Due to our many applications, applicants who do not complete the survey and attach their resume will NOT be considered.

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Apply Now

Benefits & Perks for Full Time Employees

Medical, Dental, Vision, & Life Insurance

401(k) with Employer Matching

Profit Sharing & Bonus Potential

Employer Contribution to HSA Account

Paid Time Off

Short-term &  Long-term disability

... and more!

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Payless Power Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, recall, transfer, leaves of absence, compensation, and training.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney

About Payless Power

Payless Power wants to be your Texas electric company.

Help Those Affected by Hurricane Milton. Donate to Salvation Army Now!

Account Resolution Representative

Join Our Team

Join Our Growing Team
We Need Experienced Customer Service Professionals!

Position Requirements

Join Our Team

Benefits & Perks for Full Time Employees

Medical, Dental, Vision, & Life Insurance

401(k) with Employer Matching

Profit Sharing & Bonus Potential

Employer Contribution to HSA Account

Paid Time Off

Short-term &  Long-term disability

... and more!

Join Our Team

About Payless Power

Our Awards

What our customers are saying

Affordable and easy to make payments

Happy Customer

Long term customer

About Payless Power

Our Awards

Account Resolution Representative

Join Our Team

Join Our Growing Team We Need Experienced Customer Service Professionals!

Position Requirements

Join Our Team

Benefits & Perks for Full Time Employees

Medical, Dental, Vision, & Life Insurance

401(k) with Employer Matching

Profit Sharing & Bonus Potential

Employer Contribution to HSA Account

Paid Time Off

Short-term & Long-term disability

... and more!

Join Our Team

About Payless Power

Our Awards

What our customers are saying

Affordable and easy to make payments

Happy Customer

Long term customer

About Payless Power

Our Awards

Join Our Growing Team
We Need Experienced Customer Service Professionals!

Short-term &  Long-term disability