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Pronto Energy

Is Pronto Energy The Right Choice?

Headquartered in Houston, Pronto Energy serves energy to all deregulated areas in Texas. The company specializes in prepaid electricity plans for consumers who want to avoid credit checks, pricey deposits or long-term contracts.

Types of Plans and Rates Offered By Pronto Energy

Pronto Energy offers customers prepaid electricity plans at a variable rate. Prepaid electricity is a payment model where customers pay for their electricity upfront, typically based on anticipated usage, rather than receiving a bill after consumption. With Pronto Energy’s prepaid electricity there is no deposit or long-term contract and credit checks are not required. Any payments made go directly to the cost of energy usage. The only requirement to set up electricity with Pronto Energy is a minimum balance of $20.

Pronto’s prepaid plans offer variable rates which means rates can fluctuate from month to month. The price you pay per kilowatt-hour for electricity may be determined by the market or other factors considered by the retail energy supplier. However, as mentioned, customers don’t have to sign a contract, so consumers can switch providers at any time without fees, if they no longer like the rate.

Additionally, Pronto Energy advertises no hidden fees, so consumers know what they are paying for when they sign up.

Pronto Energy also contributes to a cleaner environment by offering a portion of its energy from sources like solar and wind power.

How it Works: Prepaid Electricity with Pronto Energy

Pronto Energy is a pay-as-you-go model, which is why a deposit is not required and customers do not need to provide their social security number for a credit check. All that needs to be done to set up electricity is the following:

  1. Sign up by calling Pronto Energy’s customer service number and picking a plan.
  2. Receive confirmation that service has been set up and is ready to use. Typically electricity service can be connected within an hour if the residence has a smart meter.
  3. Add funds to your account. This is not a deposit, this money goes toward paying for electricity.
  4. Customer notifications go out daily at 7 am via text, email, or both, with electric usage and account balance details.
  5. Keep your account loaded. Pronto Energy offers a new auto-pay feature that automatically reloads a preset amount if the account goes below $10.

The process to sign up is simple, daily notifications ensure there are no surprises and auto-pay takes the worry out of remembering to pay for service.

For those who need additional assistance Pronto Energy’s customer service team is available to help set up service, answer questions or discuss financial hardships. Deferred payment plans are available for customers who currently have service with Pronto Energy.

Pronto Energy vs. Payless Power

Both Payless Power and Pronto Energy power residents and small businesses within Texas’ deregulated energy market. The two companies share their commitment to excellent customer service, transparent pricing with no hidden fees, and flexible no-credit check, no-deposit prepaid electricity plans.

Let’s examine the core similarities between Payless Power and Pronto Energy here:

Prepaid Electricity: Both offer no-deposit electricity plans, making it easier for customers to access electricity without upfront costs.

Pay-As-You-Go: Both companies operate on a pay-as-you-go model, allowing customers to monitor their electricity usage in real time and pay for only what they consume.

Easy Setup: Payless Power and Pronto Energy prioritize quick setup and activation of electricity service, often enabling same-day activation for customers.

No Hidden Fees: Payless Power and Pronto Energy provide transparent pricing with no hidden fees or surprises, ensuring customers understand their electricity rates and usage.

Customer Support: Both companies offer dedicated customer support to address inquiries, resolve issues, and ensure a positive customer experience.

Although these two companies offer comparable plans and service, there are a few features and services Payless Power offers that may not be available with Pronto Energy, including:

Multiple Plan Options: All Pronto Power plans are no-deposit electricity plans with a variable rate. Payless Power offers a broader range of plan options, including post-paid, and prepaid plans with a number of contract term options, catering to different customer needs and preferences. Rates are also fixed – meaning the rate you sign up for is the rate you pay until the contract term is over.

Additional Services: Payless Power offers home energy monitoring tools and energy-saving tips that incentivize energy conservation. These supplementary services may not be available with Pronto Energy.

It’s essential for customers to carefully compare the features, pricing, and terms of service offered by both Payless Power and Pronto Energy to determine which provider best meets their budget, preferences, and lifestyle..

If you are currently shopping around for a new power company or looking to switch service, check out Payless Power’s current rates and available plans. You can also read reviews to discover what customers are saying about their local Texas electricity company.

What our customers are saying

See why our power customers say we're the best electricity provider in Texas!

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney