En Español (866) 963-9353
PO Box 975428
Dallas, TX 75397-5428

Acacia Energy

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We have plans to support you and your energy needs

Acacia Energy is a Texas-based energy company selling retail electricity to individuals. They provide energy to all of Texas’s deregulated areas. Acacia Energy is known for offering pay-as-you-go electricity plans to consumers looking for options that don’t require credit checks or steep deposits. Additionally, the company provides postpaid electricity plans for those looking for a more traditional plan. Acacia Energy is solely focused on supplying electricity to individuals and does not offer plans for businesses.

With over 30 years of combined energy industry experience, Acacia Energy has provided Texans electricity at budget-friendly rates. 


Acacia Energy provides energy plans tailored to meet the different needs of individuals. Let’s explore these plans in detail:

Prepaid Plans: Acacia’s prepaid plans offer flexibility and convenience. They don’t require a credit history or your social security for enrollment. Once you sign up, you’ll receive email or mobile alert notifications. These notifications inform you about your usage. With prepaid plans, you pay for electricity upfront, giving you transparency and control. The prepaid plan offers the consumer the flexibility to cancel their plan at any time without a fee.

Postpaid Plan: If you enroll in a postpaid (traditional plan), you pay for electricity after you use it. This type of plan requires a credit check to determine if a deposit is necessary. Once the service is activated, you’ll get billed monthly. You have 15 days to pay your bill. A disconnect notice will be sent out if the bill is not paid, and a 5% late fee will be charged. The electricity will be disconnected if the bill is not paid within ten days of receiving the notice.

Free Nights: Acacia Energy offers free electricity for prepaid customers from 9 pm to 5:59 am. This plan saves you energy costs during off-peak hours while still enjoying reliable service.

Free Weekends: With Acacia Energy’s Free Weekends plan, customers enjoy $0.00 energy charges every Saturday and Sunday. 

Variable Rate: The cost of electricity can fluctuate over time based on market conditions such as changes in wholesale energy prices, demand-supply dynamics, and other market variables. Customers can potentially benefit from cost savings during favorable periods.

Fixed Rate: Ensures dependable and affordable electricity by allowing customers to “lock in” a set price per kilowatt-hour for the duration of their chosen contract term, which includes options of Month-to-Month, 3, 6, or 12 months, based on a forecast model.

Acacia Energy’s diverse plans and rates allow customers to find the right option to fit their lifestyle and budget.


You can get the Acacia App from Google Play or the Apple Store. From the app, you can check your balance, view usage, pay your bill and ask questions or get technical assistance. Moreover, the app saves your account history, which is convenient when changing your supplier. 

The app sends daily notifications on energy consumption, so you no longer have to log in to your email and check messages there. 

It’s important to note that to use this app, you must be an existing customer with a Texas address for service and a Smart Meter. 


Acacia Energy is committed to supporting its customers through a range of programs, including military support, customer assistance, and green energy options.

Acacia Energy supports military veterans through its Burned Veterans’ Discount Program. Eligible customers can receive up to a $90.00 discount on their electric rates from April to October each year. This program is specifically designed for veterans who have experienced severe burns during armed conflict or combat, leading to difficulties in regulating body temperature. To qualify, applicants must provide medical confirmation annually.

Acacia’s Customer Assistance Program (ACAP) offers one-time annual cash assistance to qualified low-income or struggling customers facing extreme hardship. Whether due to loss of income, emergency illness, or unexpected expenses, ACAP aims to provide support when and where it’s needed most. 

Acacia Energy is committed to sustainability and offers green energy options to help customers reduce their environmental footprint. All plans offer 50% renewable energy; customers can upgrade to 100% anytime. 


Payless Power and Acacia Energy share key similarities in their approach to providing electricity to residents in Texas’ deregulated electricity market. Let’s see how they compare:

No Deposit Plans: Both companies offer no-deposit electricity plans, making it easier for customers to access electricity without upfront financial burdens.

Pay-As-You-Go Model: Payless Power and Acacia Energy offer a pay-as-you-go model, allowing customers to monitor their electricity usage in real-time and pay for only what they consume. 

Quick Setup: They both prioritize quick setup and activation of electricity service, often enabling same-day activation for customers.

Renewable Energy Options: Renewable energy options are available for customers who prefer environmentally friendly electricity. Payless Power and Acacia Energy are committed to providing clean alternatives, such as wind and solar power, to reduce environmental impact.

Transparent Pricing: Transparent pricing with no hidden fees or surprises is an essential motto for both companies. Each company is committed to ensuring customers understand their electricity rates and usage.

Customer Support: Payless Power and Acacia Energy offer dedicated customer support to address inquiries, resolve issues, and ensure a positive customer experience.

The two companies offer their customers a similar product. However, a few things set Payless Power apart from Acacia Energy.

Plan Features: While both companies offer prepaid and traditional postpaid plans, the specific features of these plans may vary. 

Small Business Electricity: Payless Power services small businesses in Texas’s deregulated areas, whereas Acacia Electricity only sells electricity to individuals.

If you are currently an Acacia Energy customer or shopping around, make sure to check Payless Power’s current rates and available plans. We save customers up to 20% off their current electricity bills.

What our customers are saying

See why our power customers say we're the best electricity provider in Texas!

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney