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DIRECT ENERGY RATES VS PAYLESS POWER RATES

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When selecting a power company, Texas residents may find it confusing to sort through the dozens of competitors to compare plans. Payless Power provides these comparisons to help you make an informed decision and size up our plans with some of the state’s other providers, including Direct Energy. 

Direct Energy, one of North America’s largest retail electricity providers, serves over 4 million customers across the U.S. and Canada. Now a part of Houston-based NRG Energy, which operates nationwide, Direct Energy offers various plans, including 12-, 18-, 24-, and 36-month fixed-rate options, month-to-month rates, and green energy plans. Some plans feature free nights or weekends and solar options. In comparison, Payless Power provides straightforward, no-gimmick pricing that can offer up to 20% savings on your electricity bill.

 

DIRECT ENERGY PREPAID RATES VS PAYLESS POWER RATES

Direct Energy offers a range of contract options, including month-to-month and fixed-term plans, but consumers should carefully review the fine print. While they promote a low average rate, actual rates can vary significantly based on usage. For instance, while higher-usage customers may see competitive rates, those using less than 2000 kWh per month can face higher per-kWh costs. Additionally, Direct Energy’s long-term plans may limit flexibility, and free night or weekend plans may come with higher overall rates. 

In contrast, Payless Power provides transparent, straightforward pricing without the confusion of promotional pricing or gimmicks. Our traditional and prepaid plans include 6- or 12-month fixed-rate pricing. When choosing prepaid electricity, you don’t have to worry about credit checks or high deposits, and the initial balance (not a deposit) applies to your electricity costs. Additionally, prepaid customers can automatically pre-select an amount to add to their account when their balance is low. This helps remove the stress of a missed payment while also controlling your budget and energy use.

PAYLESS POWER – THE CLEAR CHOICE OVER DIRECT ENERGY

NO DEPOSIT, CREDIT CHECK, OR LONG-TERM CONTRACTS

Both Payless Power and Direct Energy offer electricity plans with no credit check or deposit required, making it easier for customers to sign up without financial barriers. However, Direct Energy’s options may be more limited, offering only one month-to-month (Bright Choice) plan and early cancellation fees on other plans. In contrast, Payless Power offers two prepaid plans with 6- or 12-month terms and straightforward pricing that makes it easy for anyone to manage their energy usage and stay on top of their bills.

SATISFIED CUSTOMERS, EXCEPTIONAL SERVICE

From same day connection to personalized texts or email alerts regarding usage and costs, the Payless Power bilingual customer service representatives are committed to offering dedicated service to our customers. We take great pride in the service we deliver and the savings customers enjoy every month. Thank you for the 4.6/5.0 stars given to us by nearly 8,500 customers! See what some of our customers are saying:

“Payless power is great. It’s affordable, easy to manage, and the best part no outrageous fees. It’s really been a hassle free part of my life.” – Henry G. in Houston

“It only took a mere 10 seconds to pay the light bill. As someone with no credit, I find this method of paying easy and affordable.” – Cedriko R. in Dallas, TX

Service is very good. Text notifications let me know when I need to make a payment. Website shows how much you spend each day on electricity, no contracts or fees. No surprises on my bill. I would recommend this service.” – Dania R. in Abilene, TX 

“I like that I get notified when my balance is running low and it’s so easy to make a payment!” – Jose V. in Los Fresnos, TX

DAILY USAGE ALERTS

Only want to spend a certain amount each month? Payless Power sends alerts when your account balance is low so you can either decrease your energy usage or prepay for more power. Our auto pay plans allow customers to set an amount to add to their balance when the account gets low. With our personalized text or email alerts, you can monitor your daily usage, energy costs, and account balance. At the end of the month, we send a statement detailing your prior month’s payments, charges, and savings history. Direct Energy’s prepaid plans provide the same bill pay options with their power-to-go portal, but the complexity of their plans is often confusing and may offer surprises when it’s time to pay. Payless Power wants to ensure our customers make informed decisions that suit their varying budgets. 

SELF-SERVICE PORTAL

Payless Power offers an easy-to-use self-service portal that helps you stay informed about your electricity usage. The portal is a one-stop shop where you can make payments, check your account balance, see how many kilowatt hours you consume daily and other valuable information to save you money. This level of transparency puts the power back in your hands to determine how much you are willing to spend each month. With Payless Power, you will never be surprised when paying your electricity bill again!

SAME DAY SERVICE

Ready to make the switch to prepaid electricity with Payless Power? At Payless Power, you can expect quick, easy same day connection so that you can start saving money on your electricity bill as soon as possible. Our team is here to ensure you receive power when you need it! Check out the simple steps below to switch your electricity provider.

HOW TO SWITCH FROM DIRECT ENERGY TO PAYLESS POWER

If you’re moving or simply want to switch providers in your current home, you can do so quickly and easily.  

  1. Estimate your usage based on previous bills (the number of kWh per month). In Texas, apartments average about 600 kWh a month up to large homes using 2,400 kWh.
  2. Find a Payless Power plan in your zip code that fits your needs and your budget. 
  3. Once your plan is decided, provide your address, name, and set up an account easily online or over the phone.
  4. Make your first Payless Power payment that goes toward the cost of your first bill.
  5. If you’re moving, make sure your home has a smart meter for remote activation by the power company; most Texas homes do. Then inform your current provider of the move. Most companies will waive an early termination fee if proof of the move is provided.
  6. If you’re switching electricity providers in your current residence, the new provider (in this case, Payless Power) will inform the previous provider of the switch.
  7. Set up same day connection. When possible, plan early in the day as the process can take 4-6 hours.
  8. Enjoy your day as you begin to start saving up to 20% on your energy bills!

CHOOSE PAYLESS POWER TODAY

When you choose Payless Power over Direct Energy as your Texas power company, you join a community of residents who enjoy better energy rates and save on their average electric bills—regardless of income or credit history. Payless Power offers the best prepaid electricity in Texas, with no cancellation fees or deposit requirements, along with standard plans for those who prefer a traditional end-of-month billing option. As a family-owned, top-five electric provider, we take great pride in serving our customers with care and respect. Choose Payless Power today.

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What our customers are saying

See why our power customers say we're the best electricity provider in Texas!

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney