Bilingual Account Resolution Rep - $18/hour + Bonus

Bilingual Account Resolution Rep – $18/hour + Bonus

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Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

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Location: Fort Worth, TX
Company: Payless Power
Type: Full-Time
Shift: 9 am-5 pm, Mon-Fri
Start Date: February 24th, 2025
Pay: $18/hour + up to 10% annual bonus

Job Description:

Do you thrive in an environment where there is a clearly defined process and there is a degree of predictability and stability to the role? Are you a somewhat serious yet helpful and unselfish person? Would others describe you as reliable and accurate as well as calm and methodical? If this describes you, then apply now because we want to talk to you!

In this role, you will:

Assist Customers: Handle inbound and outbound calls to resolve account inquiries related to our electricity services.
Listen Actively: Understand customer concerns with patience and empathy, reflecting our caring value.
Provide Solutions: Utilize our clear policies and procedures to offer resolutions that align with our mission of delivering simple, affordable electricity.
Maintain Records: Accurately document all customer interactions and account updates.
Collaborate: Work creatively with team members to enhance customer satisfaction, contributing to a fun and innovative workplace.
Uphold Our Values: Demonstrate integrity and ownership in every interaction.

Qualifications:

1+ year of customer service or call center experience
Strong communication, organizational, and empathy skills
High school diploma required (degree preferred)

What We Offer:

Comprehensive Benefits: Competitive hourly pay, bonus of as much as 10% of annual pay, health insurance, retirement plans, and paid time off.
Extensive training and growth opportunities
Fun, innovative, and supportive work environment

Note: Applicants must complete the survey and attach their resume to be considered. Payless Power is an Equal Opportunity Employer.

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Apply Now

VENTAJAS Y BENEFICIOS PARA LOS EMPLEADOS A TIEMPO COMPLETO

Seguro médico, odontológico, oftalmológico y de vida

401 (k) con equiparación del empleador

Participación en beneficios y potencial de bonificaciones

Aportación del empleador a la cuenta HSA

Tiempo libre remunerado

Discapacidad a corto y largo plazo

... ¡y mucho más!

Join Our Team

Simply Click "APPLY NOW" to take a quick 2-question survey, and remember to attach your resume after completing it. Your information is kept confidential; we don't sell or share it with others.

Payless Power Inc. provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Acerca de Payless Power

Payless Power quiere ser su compañía de electricidad de Texas.

Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.

Pagos accesibles y fáciles de efectuar

Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…

Christine M. en Killeen

Cliente satisfecho

Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…

Julia L. en Webster

Cliente a largo plazo

Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.

Kalandra H. en McKinney

Acerca de Payless Power

Payless Power quiere ser su compañía de electricidad de Texas.

Bilingual Account Resolution Rep – $18/hour + Bonus

Join Our Team

Join Our Team

VENTAJAS Y BENEFICIOS PARA LOS EMPLEADOS A TIEMPO COMPLETO

Seguro médico, odontológico, oftalmológico y de vida

401 (k) con equiparación del empleador

Participación en beneficios y potencial de bonificaciones

Aportación del empleador a la cuenta HSA

Tiempo libre remunerado

Discapacidad a corto y largo plazo

... ¡y mucho más!

Join Our Team

Acerca de Payless Power

Our Awards

Lo que dicen nuestros clientes

Pagos accesibles y fáciles de efectuar

Cliente satisfecho

Cliente a largo plazo

Acerca de Payless Power

Our Awards