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En Español (866) 963-9353
PO Box 975428
Dallas, TX 75397-5428

Texas Rent & Utility Relief Program

The Texas Department of Housing and Community Affairs (TDHCA) has received approximately $1.3 billion in Emergency Rental and Utility Payment Assistance funds from the newly passed Coronavirus Relief Bill Rental Assistance Program. TDHCA is using the funds to help Texas renters pay rent and utility bills (including past due rent and utilities).

What type of relief is provided?

Starting as far back as March 13, 2020, you may qualify if you have any of the following:

Do I qualify for either rent and/or utility relief?

Households must have incomes at or below 80% of the Area Median Income and meet other qualifications which can be found at Texas Rent Relief FAQs. Applicants (tenants and landlords) can complete an application by phone or by submitting an online application. Program eligibility information is currently available at TexasRentRelief.com or by calling 1-833-9TX-RENT (1-833-989-7368) to speak with someone directly. Assistance is available in multiple languages. Hours are Mon.-Sat., 8 a.m. – 6 p.m.

Where can I find additional resources for the Texas Rent Relief Program?

Additional resources and important forms are available at https://texasrentrelief.com/forms-resources/

What is Payless Power doing for its customers?

Payless Power is here to assist our customers in possibly gaining access to utility relief. To expedite your application submission, we have set aside a few customer care representatives who can walk you through the entire process from start to finish. Please call at 866-963-9353 and specify that you’d like assistance with the Texas Rent & Utility Relief program.

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I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

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I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

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