Customer Care Representative
We are looking for Customer Care Representatives – English and Bilingual (ENG/SPN)
To Work Primarily from Home – DFW Area Applicants Only
START DATE August 11, 2022
All new hires will be required to work in the office located in Fort Worth for the first 3 – 5 days and then work from home
Covid-19 Testing and Covid Vaccination are not required
Our ideal candidates have:
- Previous inbound/outbound call center or related customer service experience preferred
- Computer Proficiency: ability to easily toggle between systems, navigate through the Internet and have an understanding Microsoft Office Programs, including Word and Excel
- Excellent verbal communication skills
- Superior Interpersonal skills
- Problem solving skills
- Must be fluent in English both verbally and in writing
- Bilingual Care representatives must be fluent in English and Spanish, both verbally and in writing
- IMPORTANT – Must have High Speed Internet
Shift is Monday through Friday 8:30am to 5:30pm with Saturday rotation
Candidates must successfully complete background screening
Starting pay $15.50-$16.50 an hour plus a .50 cent increase after 90-days if metrics are being met.
*Benefits include: medical, dental, vision, life insurance, short-term disability, long-term disability, paid time off, 401(k) with employer matching, profit sharing, bonus potential, monthly electricity credit, employer contribution to an HSA account, and more.
LOCAL DFW applicants only submit resume to [email protected]